Terms & conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Open Data Services Co-operative Limited's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Open Data Services Co-operative Limited' or 'us' or 'we' refers to the owner of the website. Our company registration number is 09506232. Our registered address is 1st Floor, Holyoake House, Hanover Street, Manchester M60 0AS. There is more company information on the Open Data Services Co-operative Limited page at Open Corporates. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

In this website we use cookies to help us analyse how our website is used.

We use Matomo to analyse usage of our website (see Matomo section below). This uses cookies to identify you (anonymously) as the same user, so that we can analyse our web traffic better. E.g. it allows us to count how many users we have, instead of just total page views or analyse what pages people commonly visit together.

If you do allow cookies to be used, Matomo uses 1st party cookies, set on the domain of this website. Cookies created by Matomo start with:

  • _pk_ref
  • _pk_cvar
  • _pk_id
  • _pk_ses

See: http://matomo.org/faq/general/faq_146/ for more information.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Open Data Services Co-operative Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Open Data Services Co-operative Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Open Data Services Co-operative Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Privacy Notice

Open Data Services Co-operative Limited is committed to ensuring that your privacy is protected. This privacy notice sets out how we collect and process any personal data when you use this website.

We may change this notice from time to time by updating this page. This notice is effective from 24th May 2018.

Data controller:
Open Data Services Co-operative Limited, 1st Floor, Holyoake House, Hanover Street, Manchester M60 0AS. inbox+opendataservices+443f+data-protection@plan.io.
Contact us if would like a copy of the information held on you or if you believe that any information we are holding on you is incorrect or incomplete.

You have the following rights concerning this data:

  • Right to be informed, which is the purpose of this privacy notice
  • Right to Access, Rectification, Erasure, and to Restrict Processing. Note that the right to Erasure and Restrict Processing are balanced against our legitimate interests. Where relevant, you need to provide information to re-identify yourself from our pseudonymised data, see GDPR Article 11
  • Right to object to our processing.

Our supervisory authority is the ICO in the UK. You have the right to lodge a complaint with them.

We process personal data for the following purposes:

  • Understanding website visitor and traffic patterns
  • Understanding server behaviour
  • Responding to contacts

We rely on legitimate interests (GDPR Article 6(1)(f)) as the lawful basis for this processing. Details about the type of data, the purpose of the processing and legitimate interests, and the storage and retention of the data are set out below.

Understanding website visitor and traffic patterns

We collect data about your visits to the website, for the purpose of analysing how the website is used, so that we can improve it. A self hosted copy of Matomo is used for this.

Personal data we collect:

  • Your IP address - this is pseudonymised by redacting the second half of the address
  • Referrer (what page you arrived at one of our web pages from)
  • Information about your device, OS and browser

We do not use this data to personally identify individuals, but it is possible that it could be used to do so, particularly if combined with other datasets.

You can opt out of this processing: If you have set your web browser to "I do not want to be tracked" (DoNotTrack is enabled) then Matomo will not track your visit.

Matomo also it’s own opt out mechanism:

Data processors: Bytemark.

No data is transferred to third countries or international organisations.

The data is kept indefinitely, in pseudonymised form.

Understanding server behaviour

We collect data about your visits to the website in server logs. This is for the purpose of debugging network issues, monitoring server usage, and identifying malicious usage.

Personal data we collect:

  • Your IP address
  • User agent (information about the OS and browser that you use)
  • Referrer (what page you arrived at one of our web pages from)

We do not use this data to personally identify individuals, but it is possible that it could be used to do so, particularly if combined with other datasets.

Data processors: Bytemark.

No data is transferred to third countries or international organisations.

The data is kept indefinitely.

Responding to contacts

We collect contact and message details for anyone who emails us, or uses the form on this website. This allows us to respond. We keep this information: to let us do any necessary follow up; to help us improve future responses and our services and products; and to get in touch with relevant information in future.

Personal data we may collect:

  • Name
  • Contact information including email address
  • Any other personal data you supply in a message

Data processors: Bytemark, Planio GmbH, Google.

Data is transferred to Google, who may transfer data to third countries (non-EEA).

The data is kept indefinitely.